About LENs

Transforming care through authentic connection

We are a national network of Experts by Experience, dedicated to improving mental health and social care services by bringing authentic voices to the heart of healthcare.

Our Mission

Embedding lived experience in healthcare

To transform mental health and social care services by ensuring that those with lived experience are valued partners in the design, delivery, and evaluation of care. We believe that authentic co-production leads to better outcomes for everyone.

Our Vision

A future where every voice is heard

We envision a healthcare system where lived experience is recognised as essential expertise, where co-production is the norm rather than the exception, and where services truly reflect the needs of those they serve.

What guides us

These principles shape every engagement and relationship we build.

1

Authenticity

We bring genuine perspectives rooted in real experience, not theoretical understanding.

2

Collaboration

We work alongside organisations as partners, not outsiders, fostering mutual respect.

3

Impact

We focus on creating measurable, lasting change that improves lives and services.

4

Respect

We honour every individual's journey and the unique insights they bring to the table.

Experts by Experience

Our network includes over 40 dedicated individuals across the UK, each bringing unique perspectives and expertise.

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Team Member

Expert by Experience

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Expert by Experience

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Expert by Experience

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Expert by Experience

These are just a few members of our extensive network.

Ready to bring authentic voices to your organisation?

Let's discuss how our Experts by Experience can support your goals and create meaningful, lasting change.